LEGAL RIGHT TO CANCEL
The following applies ONLY if you have the legal right to cancel the contract as explained in our:
Terms & Conditions
Right to cancel
1. You have the right to cancel the contract within 14 days without giving any reason.
2. The cancellation period will end after 14 days from the day when we enter a legal contract with you (as explained above – “How you enter a legal contract with us”).
3. To exercise the right to cancel, you must tell us Fen Research Limited, St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, UK (email address above) of your decision to cancel the contract by a clear statement (e.g., a letter sent by post or e-mail). You may use the model cancellation form below, but you don’t have to.
4. To meet the cancellation deadline, you must send your communication telling us you want to cancel before the cancellation period ends.
Effects of cancellation
5. If you cancel the contract, we will refund to you all payments received from you.
6. The refund will be made without undue delay, and no later than 14 days after the day we receive your notice to cancel the contract.
7. The refund will be made using the same means of payment you used for the initial transaction, unless you expressly agreed otherwise; in any event, you will not incur any fees as a result of the refund.
8. If you asked us to start performing the services during the cancellation period, you must pay us an appropriate proportion of the payment to cover services performed until the point when you tell us you want to cancel the contract.
MODEL CANCELLATION FORM
Complete and return this form only if you wish to cancel the contract:
— To Fen Research Limited, St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, UK (email address above):
— I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/ for the supply of the following service [*],
— Ordered on [*]/received on [*],
— Name of consumer(s),
— Address of consumer(s),
— Signature of consumer(s) (only if this form is notified on paper),
— Date
[*] Delete as appropriate